Big 20: Hotels

Twenty years ago if you wanted to stay at hotel you called a toll free number and made a reservation. You could stay with a friend or relative. If you wanted something else, you looked in a directory for a bed and breakfast. Ten years ago you would review a place and make a reservation online. Now you can stay in a stranger’s house using services like Airbnb. Not sure this is progress. The sharing economy companies don’t seem to want to share their success with the communities they operate in.

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