Mar. 25, 2010 STC Jeffrey Gardiner

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On Mar. 25, 2010 in Mountain View the STC Silicon Valley Chapter hosted Jeffrey Gardner’s presentation “Using a Wiki for Documentation.” Jeffrey Gardiner was the Editorial and Production Manager at Sun Microsystems. Gardiner is probably best known for managing the development and publication of  “Read Me First! A Style Guide for the Computer Industry” which is now in its third edition. He has also taught editing classes for UC Berkeley Extension.

Gardiner discussed the advantages and disadvantages of using a wiki for product documentation. He had good suggestions about document structure, organization, and navigation. He talked about how to encourage collaboration and participation by community members when working online.

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