Thursday November 20, 2008 at the UC Santa Cruz Extension Cupertino campus, STC Silicon Valley Chapter hosted â€œ Success Factors for Adopting Structured Authoring, DITA and Content Managementâ€ with Tim Bombosch. Text from DJCline.com.
Tim Bombosch is a Project Management Professional (PMP) with 10+ years experience in technical communications. At Lasselle-Ramsay Information Development Services, Tim manages projects in industries that include high tech, biotech, localization, and medical device manufacturing. Before joining Lasselle-Ramsay, he was the Documentation Manager for Mindjet Corp. He is the secretary of the STC Management SIG and the former president of STC SF.Text from DJCline.com.
Structured authoring and content management is a massive undertaking that impacts every aspect of your organization. Managing change effectively increases the successful adoption of this writing paradigm. Text from DJCline.com.
Start with a pilot program. Build and present to management a strong business case with implementation costs and return on investment. The benefits of structured authoring are lower costs for localization or production and more time to develop content. Using different style sheets, you can publish reusable content to multiple media targeting specific users. Create step-by-step metrics to measure your progress and see if you are on track as you design, implement and then sustain the system.Text from DJCline.com.
To do this you must align your business needs. Create an implementation roadmap. Map content to your clientâ€™s needs. Update your processes and procedures. Revise your staffing model. People may need training specializing in developing content, designing tools or editing to create consistent documentation. Create a plan for legacy documentation.Text from DJCline.com.
BTW: It is time to renew your annual membership in STC. See you all at the Schmooze at Arthur’s (now called India Gate) in December!
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